*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}:root{--primary-50: #f5f7f0;--primary-100: #e8eddb;--primary-200: #d1dbb7;--primary-300: #b3c48a;--primary-400: #8fa85c;--primary-500: #6b8c3e;--primary-600: #557130;--primary-700: #435a26;--primary-800: #354820;--primary-900: #2a3a19;--accent-500: #f59e0b;--accent-600: #d97706;--success-50: #f0fdf4;--success-500: #22c55e;--success-600: #16a34a;--warning-50: #fffbeb;--warning-500: #f59e0b;--warning-600: #d97706;--danger-50: #fef2f2;--danger-500: #ef4444;--danger-600: #dc2626;--gray-50: #f8fafc;--gray-100: #f1f5f9;--gray-200: #e2e8f0;--gray-300: #cbd5e1;--gray-400: #94a3b8;--gray-500: #64748b;--gray-600: #475569;--gray-700: #334155;--gray-800: #1e293b;--gray-900: #0f172a;--white: #ffffff;--bg: #f4f6f0;--card-bg: #ffffff;--shadow-sm: 0 1px 2px rgba(0, 0, 0, .05);--shadow: 0 1px 3px rgba(0, 0, 0, .1), 0 1px 2px rgba(0, 0, 0, .06);--shadow-md: 0 4px 6px -1px rgba(0, 0, 0, .1), 0 2px 4px -2px rgba(0, 0, 0, .1);--shadow-lg: 0 10px 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p{font-size:.8rem;color:var(--gray-500);margin-top:2px}.messages-list{display:flex;flex-direction:column;gap:1.25rem}.message-card{padding:1.5rem 1.75rem;border-right:4px solid var(--gray-300)}.message-card.priority-urgent{border-right-color:var(--danger-500)}.message-card.priority-high{border-right-color:var(--warning-500)}.message-card.priority-normal{border-right-color:var(--primary-400)}.message-card-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:.75rem}.message-priority-badge{display:inline-flex;align-items:center;gap:5px;font-size:.75rem;font-weight:600;padding:3px 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h1{font-size:1.5rem;font-weight:700;color:var(--gray-900);margin-bottom:.25rem}.pin-login-card>p{font-size:.9rem;color:var(--gray-500);margin-bottom:2rem}.pin-inputs{display:flex;gap:12px;justify-content:center;margin-bottom:1.5rem;direction:ltr}.pin-input{width:56px;height:64px;border:2px solid var(--gray-200);border-radius:var(--radius);text-align:center;font-size:1.5rem;font-weight:700;color:var(--gray-900);background:var(--gray-50);transition:var(--transition);caret-color:var(--primary-500)}.pin-input:focus{outline:none;border-color:var(--primary-500);box-shadow:0 0 0 3px var(--primary-100);background:var(--white)}.pin-input.pin-error{border-color:var(--danger-500);box-shadow:0 0 0 3px var(--danger-50)}.pin-error-msg{color:var(--danger-500);font-size:.875rem;font-weight:500;margin-bottom:1rem;animation:slideDown .3s ease}.pin-back-link{display:inline-flex;align-items:center;gap:6px;color:var(--gray-400);font-size:.85rem;font-weight:500;background:none;padding:8px 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a:hover{text-decoration:underline}.agent-query-section{position:relative;z-index:2;max-width:640px;margin:2rem auto 0}.agent-query-form{width:100%}.agent-input-wrapper{display:flex;align-items:center;background:#ffffff26;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border:1px solid rgba(255,255,255,.25);border-radius:50px;padding:.35rem 1.25rem .35rem .35rem;transition:background .2s,border-color .2s}.agent-input-wrapper:focus-within{background:#ffffff38;border-color:#ffffff73}.agent-input-icon{color:#ffffffb3;flex-shrink:0;margin-left:.75rem}.agent-query-input{flex:1;background:none;border:none;outline:none;color:var(--white);font-size:.95rem;font-family:var(--font);padding:.5rem 0}.agent-query-input::placeholder{color:#ffffff8c}.agent-send-btn{display:flex;align-items:center;justify-content:center;width:40px;height:40px;border-radius:50%;border:none;background:var(--white);color:var(--primary-700);cursor:pointer;flex-shrink:0;transition:background .2s,transform 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